Frequently Asked Questions

Fill out a quick form on our request-a-quote page. Most homes get an exact price instantly; larger or unusual jobs are reviewed by our team, usually within one business day.

Kitchens, bathrooms, floors, dusting, trash, and general tidying throughout your home. Add-ons like inside the fridge or oven, interior windows, and laundry can be added when you book.

No — many customers provide access instructions (a code or a lockbox) when they book, so you don't need to be there.

Tell us within 24 hours and we'll make it right, which may include a re-clean at no charge, subject to our service agreement.

Yes — see our Terms of Service for our cancellation and rescheduling policy, including any fees for late changes.

Cleaners go through a screening process before joining our network.

Yes — weekly, every-2-weeks, and monthly plans are available at a lower rate than one-time cleanings.